Having trouble finding us in your ordering system? Don't forget to try SAI Infusion Technologies or Strategic Applications, Inc. in your name search.
Placing an Order
Ordering- United States
If you are located in the US or Canada and paying with a credit card, you can take advantage of our convenient online shopping option. Just create or login to your account, add items to your cart, and submit the order when you are ready. If you are paying with a PO, or if you cannot find the item that you need in our online store, then please use our US order form to place your order. Please note that there is a minimum order of $50 for US orders, and that some items have minimum quantity requirements. If you run into any issues, please Contact Us for help.
If you are located in Canada and paying with a credit card, you can take advantage of our online shopping option. Just create or login to your account, add items to your cart, and submit the order when you are ready. For all other international customers (and for Canadian customers using a PO to place an order), please use our international order form to place your order. Note that there is a minimum order of $100 for international orders, and that some items have minimum quantity requirements. Payments can be made with credit card or wire transfer, and in some cases it is possible to set up payment terms for invoicing. Not all of our products are available online, and some items may not be available for international orders. For assistance, please Contact Us and we'll be happy to help.
Online Order Assistance
Who can place an online order?- At this time, online ordering can only be completed when purchasing from a US or Canadian account and using a credit card for payment. Get started by creating an account.
When should I use an order form instead of ordering online?- Please use our order forms to place your order if:
- You are using a PO to place your order
- You are ordering from outside of the US- International Order Form
- You are ordering an item that is not listed on the website
- You are placing an order on a discounted item
- You are using an alternative method of payment such as wire transfer
Returns & Exchanges
Follow this link to learn more about our return policy and what steps are required for submitting a return request. Keep in mind that many SAI products are built to order, and not everything can be returned.
Check Order Status
Please fill out the form below for assistance from our helpful staff.
Please note- most SAI products are built to order and have an average lead time of 7-10 days + shipping.